Privacy policy
This Privacy Policy explains how CONTTRA (“we”, “us”, “our”) collects and processes personal data when you use conttraglobal.com (the “Website”) or contact us.
Personal data we collect
We may collect the following categories of personal data:
(a) Data you provide
Contact details (name, email, phone number)
Company details (company name, role)
Message content and any information you send to us via forms, email, or other channels
(b) Data collected automatically
Technical data (IP address, browser type, device type, operating system)
Usage data (pages viewed, session duration, referral source)
Cookie identifiers and similar online identifiers (see Cookie Policy)
How we use your data (purposes and legal bases)
We process personal data for the following purposes:
(a) To respond to inquiries and communicate with you (Legal basis: legitimate interests and/or pre-contractual steps)
(b) To provide and operate the Website, ensure security, and prevent fraud (Legal basis: legitimate interests)
(c) To analyze Website performance and improve user experience (Legal basis: consent for analytics cookies where required; otherwise legitimate interests for strictly necessary analytics if applicable)
(d) To manage business relationships and proposals (Legal basis: pre-contractual steps and legitimate interests)
(e) To comply with legal obligations (Legal basis: legal obligation)
Marketing communications
If you contact us, we may send you follow-up communications related to your inquiry. Where required by law, we will request your consent for marketing communications. You can opt out at any time by replying to our emails or contacting us at sales@conttraglobal.com.
Sharing your data
We may share personal data with trusted service providers who support our operations (e.g., hosting, analytics, security, email). These providers process data on our behalf under appropriate contractual safeguards.
We do not sell personal data.
International transfers
Some service providers may process data outside the European Economic Area. Where this occurs, we implement appropriate safeguards (e.g., Standard Contractual Clauses) as required by applicable law.
Data retention
We retain personal data only for as long as needed for the purposes described above:
Inquiry data: typically up to [12–24] months after the last interaction
Contract/proposal data: as required for business and legal obligations
Analytics/cookie data: as described in the Cookie Policy
Your rights (GDPR)
If you are in the EEA/UK, you may have the right to: access, rectify, erase, restrict processing, object, data portability, and withdraw consent (where processing is based on consent).
To exercise your rights, contact sales@conttraglobal.com.
You may also lodge a complaint with your local supervisory authority (in Spain, the AEPD).
Security
We implement reasonable technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure; therefore, we cannot guarantee absolute security.
Children
Our Website and services are not intended for children, and we do not knowingly collect personal data from minors.
Changes to this Privacy Policy
We may update this policy from time to time. Changes will be posted here with an updated date.
Last updated: 19/01/2026
If you have questions about these, contact:
sales@conttraglobal.com
